BoostCart Documentation

Complete installation and user guide

📦 Installation Guide

Step 1: Install from the BigCommerce Marketplace

Find BoostCart in the BigCommerce App Marketplace and click "Install". You'll be prompted to authorize BoostCart to access your store. We only request the minimum permissions needed:

  • Products (read-only) — to display product details in upsell offers
  • Orders (read-only) — to match upsell offers to purchased items
  • Carts (modify) — to add accepted upsell items to the cart
  • Content (scripts) — to install the upsell widget on your storefront

Step 2: Complete Onboarding

After installation, you'll be guided through a quick setup checklist:

  1. Choose your plan (Founders pricing available for early adopters)
  2. Create your first upsell offer
  3. Preview the widget on your storefront
  4. Go live!

Step 3: Verify Installation

Place a test order on your store. After checkout, you should see the BoostCart upsell widget on the order confirmation page. If you don't see it, check the Setup Checklist in your dashboard for any incomplete steps.

📖 User Guide

Creating Upsell Offers

Navigate to Offers → Create New Offer to set up an upsell. Each offer includes:

  • Offer Name — internal name for your reference
  • Display Title — headline shown to customers (e.g., "Complete Your Look")
  • Upsell Product — the product to recommend
  • Discount — optional percentage or fixed discount on the upsell item
  • Trigger Rules — which purchases trigger this offer (product, category, cart value)
  • Priority — when multiple offers match, the highest priority wins
  • Timer — optional countdown to create urgency (15s-120s)

A/B Testing

BoostCart includes built-in A/B testing. Set a traffic split percentage (e.g., 50/50) to test different offers against each other. View results in the Analytics dashboard to see which offer drives more conversions and revenue.

Device Targeting

Create different offers for desktop and mobile shoppers. Mobile offers can use simplified layouts optimized for smaller screens, while desktop offers can include richer product imagery.

Analytics Dashboard

Track performance in real-time with the Analytics page:

  • Conversion Rate — percentage of shown offers that are accepted
  • Revenue Generated — total additional revenue from upsells
  • Average Order Value Lift — how much upsells increase your AOV
  • Daily Trends — interactive chart showing performance over time
  • Per-Offer Breakdown — see which offers perform best

Billing & Plans

BoostCart offers two plans:

🏆 Founders Plan — $29/mo

Limited to first 500 merchants. All features included. Locked-in pricing forever.

Growth Plan — $49/mo

Full feature set. Available after Founders slots fill up.

Uninstalling

If you uninstall BoostCart, all storefront scripts are automatically removed. Your offer data is retained for 30 days in case you reinstall. After 30 days, all data is permanently deleted per our privacy policy.

🔧 Troubleshooting

Q: The upsell widget doesn't appear on my order confirmation page

Check the Setup Checklist in your dashboard. Make sure you have at least one active offer with matching trigger rules. Also verify your store theme isn't blocking third-party scripts.

Q: My offer isn't showing for specific products

Check the trigger rules on your offer. The trigger product/category must match what the customer purchased. Use the "Any purchase" trigger to show offers on all orders.

Q: Analytics aren't updating

Analytics update in real-time. If you just created an offer, place a test order and check again. It may take 1-2 minutes for events to propagate.

Q: I need to change my plan

Go to Settings → Billing to manage your subscription. You can upgrade, downgrade, or cancel at any time.

Still need help?

Our support team typically responds within 24 hours.

Contact Support